Returning your items

If you would like to return your item(s) to us, you are welcome to do so and can post them to the address on the reverse of your Invoice/Delivery Note. Please retain proof of posting.

We ask that you let us know in advance if you can, and package them securely so that they arrive undamaged. Please also include a note that explains who you are, your order number, and how you would like us to handle your return (whether you would like a refund or an exchange, for example). A copy of your Invoice/Delivery note would be fine.

It would also help us to know why you are returning your item(s), but this is entirely optional.

There are exceptions. We cannot accept returns of 'Special Order' or bespoke items, for example (such as imprinted clickers), and some other restrictions do apply. Please see our full Terms and Conditions.

Not sure what to do? Please contact us.