Christmas Posting Date
To ensure that we meet the recommended Christmas posting dates announced by Royal Mail and Parcel Force, UK orders should be placed with us by Wednesday 18th December for STANDARD DELIVERY, and midday Friday 20th December for PREMIUM DELIVERY.
Please don't leave it until the last minute.
Larger items (agility equipment, some activity toys, etc) will take an extra day or two, and international deliveries will take much longer (please contact us is your order is to be delivered outside of the UK).
Whilst these delivery services are not guaranteed, both Royal Mail and Parcel Force have always worked exceptionally hard for us in the run-up to Christmas, and we also do our best to pack and dispatch parcels as quickly as possible. We will continue to do so, as we know they will, even after these dates.
We will do everything we can to ensure that your order reaches you in good time, but please be mindful of the delays caused by the poor weather and increased volume in the delivery networks. We recommend that you order as early as possible to give us and our carriers every opportunity to get your order to you.
We wish you and your pets the very best this Christmas, and thank you for your continued Custom.